Tropical planet.store

es! All our tropical plants (including anthuriums, crystallinum, etc.) come from professional certified tropical plant nurseries, and they are genuine horticultural cultivated varieties. We only cooperate with professional growers who value cultivar purity, ensuring the variety attribute of each plant is accurate. We also firmly reject low-quality tissue culture seedlings and mixed-variety plants.

We use plant-specific shipping packaging: ① Wrap the leaves with breathable moisture-retention film to avoid water loss; ② Fix the plant in a shock-absorbing foam box to prevent collision; ③ Add heat-insulating/cooling bags according to the local temperature (for extreme hot/cold areas) to maintain a suitable temperature range during transportation.

It depends on where you are. US orders will take 6-12 business days to arrive.Overseas deliveries can take anywhere from 6-20 days. In the future we will list the approximate time needed to get to each country.

Yes! You can contact us to get the electronic care guide corresponding to your plant variety. The guide includes key tips like suitable light, watering frequency, temperature range, and common problem solutions.

Please contact our customer support within 48 hours after receiving the package, and attach photos/videos of the plant’s status and the packaging. After we confirm the situation, we will provide solutions like free replacement of the plant or full refund (you don’t need to return the damaged plant).